This policy explains how SC Design & Construction Ltd handles website enquiries, cookies and visualiser use. It is reviewed periodically as the website and services evolve, and is provided for information — it is not legal advice.
SC Design & Construction Ltd is registered in England & Wales (company no. 11511225). Registered office: Seymour Chambers, 92 London Road, Liverpool, L3 5NW.
This policy explains how SC Design & Construction Ltd("we", "us") handles personal data when you use this website, contact us, or use the Extension Concept Visualiser. We are the data controller for the information described here.
What we collect
- Contact details you provide (name, email, phone, postcode) when you enquire.
- The content of your message and the project details you select (project type, stage, timescale, rough budget and so on).
- The page you enquired from, to help us understand your enquiry.
- Images you upload to the Extension Concept Visualiser (see retention below).
- Anonymous, cookieless traffic analytics — Cloudflare Web Analytics and our own first-party analytics. No cookies, no stored IP addresses and no personal data; used only to understand site usage in aggregate.
We do not ask for or collect payment-card details, bank details or any special-category data through this website.
How we use it
- To respond to your enquiry and discuss your project.
- To send the enquiry to us by email, and to email you a short automatic acknowledgement confirming we have received it.
- To generate a concept visualisation when you use the visualiser.
- To protect the forms from spam and abuse.
- To understand, in aggregate, which pages are most useful (anonymous, cookieless analytics).
The cost estimator runs entirely in your browser — it gives an indicative range from the options you choose and does not, by itself, send any personal data to us. We only hear from you if you then choose to enquire.
Lawful bases
We rely on legitimate interests (responding to enquiries you initiate, keeping our forms secure, and anonymous cookieless analytics), consent (the third-party reviews widget), and taking steps at your request prior to entering into a service.
Data retention
- Enquiry emails are kept only as long as needed to deal with your project and for our ordinary business records, then deleted. The website itself does not keep a separate copy of your enquiry — it is delivered to us by email and not stored in a database.
- Visualiser source images are deleted promptly after processing. Generated concept images expire after a short period (currently 7 days).
Who processes your data for us
We use a small number of trusted providers ("processors") to run the website and its features. We do not sell your data, and we only share what each provider needs to do its job:
- Cloudflare — hosts the website, provides privacy-friendly, cookie-free Web Analytics(anonymous, aggregate page-view counts; no cookies, no personal data), and (where enabled) the "Turnstile" anti-spam check on the enquiry form.
- Vercel — runs the small serverless functions that process your enquiry, the visualiser, and our first-party, cookieless website analytics.
- Supabase — stores our anonymous, cookieless analytics events (page views and on-site actions). No cookies, no IP addresses and no personal data are stored.
- Apple (iCloud Mail) — delivers the enquiry email to us and the acknowledgement email to you.
- OpenAI — processes the photo you upload to the visualiser to generate a concept image. Your photo is not used to train its models.
- Featurable / Google — supplies the Google-reviews widget, which only loads if you accept it.
Your rights
You have rights under UK GDPR including access, correction, erasure and objection. To exercise them, contact us at scdesignandconstruction1@gmail.com. You can also complain to the Information Commissioner's Office (ICO).
Contact
Email scdesignandconstruction1@gmail.com or call 07749 456528.